WARNING to all DISH NETWORK Users!

Discussion in 'Gear' started by skitch, Aug 14, 2008.

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  1. skitch

    skitch Shut Up and Play Ball!

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    Yep! They will be here to install Wednesday.


    Also....
    I have filed a form with my bank to have the money put back as an "Unauthorized Charge to Debit Card".
    They (Dish) never told me (by phone, letter, email, or anything else) that they were charging the box to my account. They were only given permission to bill my monthly service fees.
    The bank said it would take 3 to 5 days. They also said it looked very shady, so they seemed to not have a problem doing it.

    I called Dish and ask that they stop the auto pay and send me a normal bill and I would send a check from now on. Once the $485 is back in my account, I will send them the $100 for the monthly service. Then I am canceling service. When they send me another bill for the box..... I will send the box back instead.....with LOTS of documentation including shipping rcpts and I will send it with a signature requirement so I know they got it.
     
    #11 skitch, Aug 16, 2008
  4. vslyke

    vslyke In Dinger We Trust

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    Good for your bank. Which bank is it, if you don't mind me asking? Big companies usually suck at customer service, so it's nice to hear about one that does not.
     
    #12 vslyke, Aug 16, 2008
  7. skitch

    skitch Shut Up and Play Ball!

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    First Tennessee Bank
    They are actually a nationwide, large bank. I think they are traded as First National.
     
    #13 skitch, Aug 16, 2008
  10. vslyke

    vslyke In Dinger We Trust

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    Hmm. Good for them. You should get Cox Cable if you can, it's what I have and I have never had any major problems.
     
    #14 vslyke, Aug 16, 2008
  13. rcarie

    rcarie Tac Head

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    That all sucks.... I have Dish and haven't ran into that yet... I wouldv'e gone with Direct TV, except for the fact that at the time they required a home phone line to operate DVR... That was the kicker. Once they fix that (and they may have by now) I'll make the switch again... Hell, you get free NFL ticket for signin up right now!!! Sweet.
     
    #15 rcarie, Sep 4, 2008
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